Booking Conditions
You are booking with Explore Himalaya Travel & Adventure, Amrit Marg, Bhagwan Bahal, Thamel, Kathmandu, Nepal, Tel: (977 1) 4418100, Fax: (977 1) 4412888,
Email: office@explore-himalaya.com

It is a fundamental condition of booking that you acknowledge that this is an adventure tour. This requires some flexibility. The day to day itinerary or program is taken as guidelines only. We can not be hold responsible for any delays caused by International or domestic flights, strikes, Govt. regulations, weather or natural casualties etc.

In such cases, Explore Himalaya shall be responsible for providing suitable alternatives which could be decided upon mutual agreement. If an agreement cannot be made, Explore Himalaya shall be only responsible for refund after deducting expenses already incurred.

Your booking will be confirmed by mail or email once we have received:

* US$ 250 for Tibet trip and USD 250 for Nepal trip deposit [8000m peak deposits are US$ 1500 or equivalent]
* Signed copy of booking form and contract.

We are flexible about how you pay the balance. We much prefer that you pay the balance at least 6 weeks before the tour begins but also we accept the balance payment on arrival in Nepal (ie once you have met us).
If you cancel at least 6 weeks before the tour we will refund any money paid to us less US$250 cancellation fees (US$750 for 8000m expeditions).

If you do not show up in Kathmandu on the agreed date we will assume you have been delayed and will wait for you to contact us with your new expected arrival date. If you do not contact us within 48 hours we will assume you have cancelled the tour. There is no refund of any money paid.

The tour will not be cancelled unless we are forced to do so because of unusual or unforeseeable circumstances (force majeure), such as a major natural disaster, major political unrest or war.

If we cancel the tour we will promptly refund all payments made to us, i.e. including the deposit. We shall not be liable to refund any additional expenses that you may have incurred (such as insurance, visas, vaccinations and other incidental costs).

In case of the journey broken of early return upon client's own wish or causes, Explore Himalaya shall not be liable to any refund of the days not utilized. Clients have to pay for the hotel or any extra costs incurred after leaving the itinerary.

Before joining the tour we recommend you take out travel insurance. This should include adequate cover for baggage, medical expenses, cancellation, helicopter evacuation and emergency repatriation. If you do not have travel insurance you must have a credit card with at least a US$5000 limit.

The trek information sheets and the dossier give information and conditions relating to the tour and are deemed to be part of the contract and so you should be fully aware of their contents. However the itinerary is an indication of what the group should accomplish, but not a contractual obligation- Changes may be made because of exceptional weather, flight cancellations, sickness or other unforeseeable circumstances- No refunds are given for unused services or unrealized dreams. We do give sympathy though.

All information and advice provided (vaccinations, climate, trekking equipment, visas etc) is given 'in good faith but without responsibility by us.

You agree to abide by the authority of the leader

If you have a complaint that cannot be dealt with immediately, or you are not satisfied with the response please notify us in writing within 10 days of the tour completion. We shall try to agree on a settlement this process shall be governed by the laws of Nepal.

You will be sent booking form once you decide to book.